Friday, April 06, 2007

i think i like my new job.

why? cos it feels like a game to me. more specifically an rpg.

every call i get, can be classified into two categories...sidequests and story objectives.

now sidequests are your simple run of the mill collect 200 pass go/collect this/kill that kinda thing...they form the bread and butter of your job right. they are the ones that quite literally put the money in that brand new set of jeans you bought. simple things like "how many points do i have" or "can you help me check my credit balance" or " i want to cancel my card". They form the bulk of calls that come in and usually they are quite simple and easy to accomplish. (unless they require humongous followup - in which case they get upgraded to sidequest - insane difficulty. like defeating ultima weapon in ff7.)

now story objectives are where things get interesting. sometimes a customer will call in and ask where is the card he was promised 2 weeks ago when he sent in the application form. and then you search the system and nothing is there. so you go "oh holy fucktard" and you shit your pants. and then you go fight that humongous monster that is part corporate redtape and part human error that results in this app not showing the system. sometimes there's a quest timer involved during which if you don't kill the monster by today you have to fight all the trash mobs because they have respawned again. hopefully when you defeat the monster he drops some sweet loot which will make the customer happy. or at least some crappy gear to give back to the questgiver. and whatever you give back to the customer...sometimes he gets angry and tag teams with the monster in which case it levels up and becomes this huge freaking dragon with an aoe fire breath that can summon whelplings. in which case you press the button and escalate to your manager - the lvl 60 dude decked with purples and hope for the best.

i get immense satisfaction from looking at my quest log at the end of the day and seeing how many objectives i have met and that alone makes it much better than my prev job because each quest completed means you gain experience and money. and hopefully at the end of the day you manage to level up. of course in a few months time i might hit the level cap and everything will just seem like a grind fest to me...even the gigantic boss monsters might be on farm status. and then it'll become a case of been there and done that. and then i'll quit the game and say thats that.

but for now i'm just enjoying this game that i bought :)

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